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Manisha
Posts: 321
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@sahilsingh  @ernst 

In the video screen, at the bottom, next to the timeframe bar, you will find a few options. The one next to ‘CC’ is a gear icon which allows settings to either SD or HD. I have set mine to SD. Perhaps that might work for you.

Ernst, I have a speed of 25Mbps to 30Mbps, and I had been having trouble loading the videos in HD.

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Ernst Wilhelm
Posts: 1138
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Joined: 9 years ago

There is no HD, only SD. WHen I got an update to the player, the vids went to SD, HD does not have a vid, so if you click on that in old videos, you will get nothing. On videos since the upgrade, I put the video link in both SD and HD, so it will work whatever button  you use but both buttons show the SD.

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